Need help?

Follow the steps below to access our technical support agents anytime.

Step 1

Before you contact us, see if your questions have been answered in our Frequently Asked Questions page.
Please Note: Technical Support is not included with Best Buy Digital Citizen and charges will apply for non-members. If you have purchased a Best Buy Membership please have the below information ready for us to validate your membership.

Not a Best Buy Member yet? Learn about all the benefits at our Best Buy Membership page.

Name
Email Address
Phone Number

Step 2

Make sure you have access to the device or technology you need support for such as your computer, phone, or tablet.

Step 3

There are two ways for you to connect with us. Pick the method you prefer. If the required support is a paid service, your agent will inform you of the cost before beginning.

CHAT:

  1. Visit our Support website Geeksquad.ca
  2. Click “Chat with an Agent”
  3. Type in the requested information and press “Start Chat”

PHONE us at 1-844-GEEKSQUAD (433-5778) and follow the prompts to speak to an agent.